General Questions
Insurance is a financial agreement that provides compensation for specified loss, damage, or injury in return for the payment of a premium.
Insurance provides financial protection against unforeseen events, helping you cover costs that could otherwise be a financial burden for yourself.
A deductible is the amount you are responsible for paying toward an insured loss.
Please refer to the tab “Request a Quote”
Unfortunately we do not
Types of Insurance
We offer a variety of insurance types, including home, auto, and business insurance.
That is possible when you bundle more than one type of insurance.
Premiums and Payments
Premiums are calculated based on a variety of factors including the type of coverage, the risk involved, your personal history, and other variables depending on the type of insurance.
We offer several payment options including online payments and cash or swipe at our office.
Coverage and Policies
Our agents can help you assess your needs and recommend appropriate coverage levels. You can also use online tools on our website to get an estimate.
You can adjust your coverage by contacting our customer service team, or by passing by our office and/or your broker.
Filing Claims
– Call 165
– Ensure that everyone is safe
– Contact your insurance company as soon as possible
– Have all relevant information ready, such as policy number, etc.
You can file a claim through our online portal, mobile app, e-mail, or by calling our claims department and/or your broker.
Contact your insurance company immediately to report the claim and follow their guidance on how to proceed.
Processing time varies depending on the type and complexity of the claim, but we aim to resolve all claims as quickly as possible.
Renewal and Cancellations
You will receive an e-mail or SMS reminding you hereof.
Yes, you can cancel your policy at any time, though cancellation fees may apply.
Additional Services
Yes, we offer a variety of coverage extensions that can be included in your policy for an additional fee.
You can add or remove individuals from your policy by contacting our customer service team or your broker.
Customer Support
Our team is available via phone, email, and WhatsApp line. Visit our “Contact Us” page for more details.
Motor Insurance
– Full Value Policy
– Smart Economy Car
– Third Party Smart
– Third Party
Third-party liability coverage protects you from legal liability toward Third Parties.
Yes, we offer various discounts such as safe driver. Contact us for more information.
Yes, you can. Restrictions may apply.
Yes, our auto insurance policies include a roadside assistance package for free.
Home Insurance
– Fire Only
– Fire All Extended
– Smart Economy Cas
Flood and earthquake coverage is offered depending on the type of coverage you have in place.
Yes, you can add specific high-value items such as jewelry or artwork.
Liability Insurance
Various types of liability insurance are available, including General Liability, Professional Liability, and Product Liability insurance, among others.